Meta Finally Lets Users Appeal Bans in Social VR App ‘Horizon Worlds’

Meta announced it’s finally giving Horizon Worlds users the ability to file an appeal when suspected of breaking the social VR app’s Code of Conduct.

It’s been nearly three years since Meta first released Horizon Worlds in open beta, however now the company has pushed its v149 update which includes the ability to file an appeal when restrictions are placed on their profile for suspected ‘Code of Conduct for Virtual Experiences’ violations.

The company’s virtual Code of Conduct specifies that users can’t do things like promote anything designed to deceive other users, things that are illegal, abusive or could lead to physical harm, spam others for stuff like commercial services, goods or requests, or engage in or share sexually explicit or excessively violent behavior or content in public areas.

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Meta says in a blog post that users can now submit a request by going to ‘Account Status’ to view any restrictions added to your profile for Code of Conduct for Virtual Experiences violations. Now you’ll be able to submit your request via the link provided in the warning or notice of suspension email.

Additionally, Meta says it’s changing how it handles Code of Conduct breakers. Suspects will have their microphones temporarily muted, and they could also temporarily lose access to some Quest features including Chats, Groups, and Calls, in addition to general access to Worlds. Severe or continuous violations may result in your Horizon profile being disabled along with your Meta account, Meta says.

Over the last year, Meta has focused on Horizon Worlds in effort to increase user retention. Starting in summer last year, Meta introduced its initial slate of first-party content with hero shooter Super Rumble and co-op adventure Citadel. The company has since released Horizon Worlds support for flatscreen devices, including Android and web browsers.